Back when the idea was first born a good number of years ago, the concepts known collectively as “cockpit resource management”—CRM, for those of you who enjoy acronyms—was suddenly the single-minded thought of government agencies and airline managements on how larger airplanes should henceforth be operated.
There were lots of mandatory touchy-feely training sessions given over to this new concept which, basically, told the old heads in the left seat to start paying some attention to the younger heads in the crew who sat on the right, sat one row further back, or walked up and down the aisles in the cabin of those big jetliners.
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